Privacy Policy

Effective Date: [01/04/2024]

1. Introduction

Pixel Vortex ("we", "us", "our") is dedicated to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website [website URL], use our services, or interact with us. We are committed to ensuring that your personal data is handled in a safe and responsible manner.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, postal address.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, operate, and maintain our services.

  • Service Improvement: To improve, personalize, and expand our services.

  • Usage Analysis: To understand and analyze how you use our services.

  • New Developments: To develop new products, services, features, and functionalities.

  • Communication: To communicate with you regarding customer service, updates, and promotional information.

  • Transaction Management: To process your transactions and manage your orders.

  • Fraud Prevention: To detect and prevent fraudulent activities.

  • Legal Compliance: To comply with legal obligations.

4. Legal Basis for Processing Personal Data

Under the UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.

  • Contract: The processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.

  • Legal Obligation: The processing is necessary for us to comply with a legal obligation.

  • Legitimate Interests: The processing is necessary for our legitimate interests or those of a third party, provided your rights and freedoms do not override those interests.

5. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf.

  • Business Transfers: In the event of a merger, sale of assets, or acquisition, we may transfer your information to the relevant third party.

  • Affiliates: We may share your data with our affiliates, subject to the same privacy protections.

  • Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes.

7. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct or update inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.

  • Right to Restriction: You can request that we restrict the processing of your data under certain circumstances.

  • Right to Data Portability: You can request to receive your data in a structured, commonly used format or have it transmitted to another data controller.

  • Right to Object: You can object to our processing of your data based on legitimate interests, direct marketing, or processing for scientific/historical research purposes.

  • Rights Related to Automated Decisions: You have the right not to be subject to automated decisions that have significant effects on you.

To exercise any of these rights, please contact us using the details provided below.

8. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@pixelsvortex.com.